NO PROPERTY INFORMATION THIS KEYWORD: PROM NO PROPERTY INFORMATION THIS KEYWORD: TRVL -PIKES PEAK. . . . . . . . . . . . . . .0 MI/0 KM THIS KEYWORD DEFAULTS TO THE CHAIN KEYWORD **************************************************************** *** HELP *** **************************************************************** -ALL RATES..PROPERTY DESCRIPTIONS..AND AVAILABILITY INFORMATION IS ACESSIBLE THROUGH THE GDS..AND MOST IMPORTANTLY IS CURRENT. OUR CUSTOMER SERVICE DESK AGENTS RELY ON THIS INFORMATION AS MUCH AS YOU DO..SO WE REALIZE THE IMPORTANCE OF KEEPING IT UP TO DATE. BUSINESS HOURS - 24 HOURS/DAY..7 DAYS/WEEK CUSTOMER SERVICE HELP DESK - 800-401-2262 OR 505-247-2333 -OUR CUSTOMER SERVICE PERSONNEL ARE TRAINED IN A NUMBER OF AREAS FROM ACCESSING RATE AND AVAILABILITY INFORMATION TO UPDATING THE GDS DATABASE. -WE PROCESS REJECTED RESERVATION SEGMENTS..AS WELL AS PENDING RESERVATIONS THAT DISPLAY TO YOU ON A REQUEST STATUS. PLEASE BE PATIENT IN WAITING FOR A RESPONSE. IN SOME CASES..SUCH AS INTERNATIONAL BOOKINGS OR WHEN AVAILABILITY CANNOT BE IMMEDIATELY VERIFIED..IT CAN TAKE UP TO 24 HOURS FOR A RESPONSE IF YOU DO NOT RECEIVE A CHANGE IN SEGMENT STATUS WITHIN THIS TIME FRAME..PLEASE CONTACT OUR CUSTOMER SERVICE DESK. -OUR CUSTOMER SERVICE AND GDS HELP DESK IS HERE TO ASSIST YOU I YOU EXPERIENCE DIFFICULTIES IN ACCESSING INFORMATION..SELLING A ROOM TYPE..OR RECEIVING A CONFIRMATION. Meal Plans Included in Rates Meal Plans Available at Property - Full Breakfast Plan Additional Meal Plan Description - Free hot breakfast is available on site. NO PROPERTY INFORMATION THIS KEYWORD: GRPS CHILDREN 18 AND UNDER STAY FREE WITH PARENTS USING EXISTING BEDDING. PETS ARE ACCEPTED WITH A 25.00USD DEPOSIT. COMPLIMENTARY NEWSPAPER, PARKING, LOCAL CALLS AND COFFEE/TEA.. CHAIN DID NOT DEFINE KEYWORD **************************************************************** *** CORPORATE TRAVELERS *** **************************************************************** -INNPOINTS PROPERTIES THAT OFFER A CORPORATE RATE WILL REQUIRE IDENTIFICATION IN ORDER TO QUALIFY FOR THE DISCOUNT. COMPANY IDENTIFICATION OR BUSINESS CARD IS REQUIRED AT CHECK-IN. **************************************************************** * BOOK * **************************************************************** -PLEASE BE CAUTIOUS WHEN BOOKING MULTIPLE BOOKINGS UNDER THE SAME NAME AND PNR. IT IS IMPORTANT THAT THE HOTEL DOES NOT MISTAKE MULTIPLE BOOKINGS FOR DUPLICATES. WHENEVER POSSIBLE PLEASE INCLUDE THE GUEST NAME ON EACH RESERVATION. -WHEN BOOKING MULTIPLE SEGMENTS AGENT **MUST** END TRANSACT AFTER EACH BOOKING. INNPOINTS WILL **NOT** BE RESPONSIBLE FOR OVERBOOKINGS ARISING FROM NOT FOLLOWING PROPER PROCEDURE. -ALL CUSTOMER SERVICE DISPUTES MUST BE FILED WITHIN 90 DAYS OF ARRIVAL DATE. BY NOT FOLLOWING THESE PROCEDURES GUEST ASSUMES RESPONSIBALITY FOR ALL CHARGES OUTSIDE OF 90 DAYS. -WE PROCESS REJECTED RESERVATION SEGMENTS..AS WELL AS PENDING RESERVATIONS THAT DISPLAY TO YOU ON A REQUEST STATUS. PLEASE BE PATIENT IN WAITING FOR A RESPONSE. IN SOME CASES..SUCH AS INTERNATIONAL BOOKINGS OR WHEN AVAILABILITY CANNOT BE IMMEDIATELY VERIFIED..IT CAN TAKE UP TO 24 HOURS FOR A RESPONSE IF YOU DO NOT RECEIVE A CHANGE IN SEGMENT STATUS WITHIN THIS TIME FRAME..PLEASE CONTACT OUR CUSTOMER SERVICE DESK. Property Offers Commission - Rate of Commission - 10 Percent Additional Commission Programs & Information Text 10pct is paid to Travel Agents Off-Site Recreational Activities Text Golf Course Hiking Trails THIS KEYWORD IS SYSTEM GENERATED BY APOLLO 2 QUEEN BEDS - SMOKING IN-ROOM MICROWAVE, MINI REFRIGERATOR, HAIR DRYER, CABLE TV WITH MOVIE CHANNELS AND COFFEE MAKER. 1 KING BED - NON SMOKING IN-ROOM MICROWAVE, MINI REFRIGERATOR, HAIR DRYER, CABLE TV WITH MOVIE CHANNELS AND COFFEE MAKER. KING BED - SMOKING IN-ROOM MICROWAVE, MINI REFRIGERATOR, HAIR DRYER, CABLE TV WITH MOVIE CHANNELS AND COFFEE MAKER. 2 QUEEN BEDS - NON SMOKING IN-ROOM MICROWAVE, MINI REFRIGERATOR, HAIR DRYER, CABLE TV WITH MOVIE CHANNELS AND COFFEE MAKER. ** PLEASE SEE GUARANTEE KEYWORD FOR MORE INFORMATION ** ALL RESERVATIONS MUST BE GUARANTEED TO A VALID CREDIT CARD AT THE TIME OF BOOKING. ALL ROOMS HAVE RECENTLY BEEN FURNISHED WITH REFRIGERATORS MICROWAVES COFFEE STATIONS AND HAIRDRYERS. EXTENDED STAY SUITES ARE ALSO AVAILABLE FOR THOSE GUESTS REQUIRING EXTRA ROOM AND GREATER COMFORT. SUITES ARE EQUIPPED WITH LIVING ROOM DINING AREA FULL SIZE KITCHEN TO INCLUDE DISHES AND HIDE-A-BED SOFA. IT REALLY IS A SUITE DEAL - COIN LAUNDRY ON PREMISES AND FIVE RESTAURANTS WITHIN WALKING DISTANCE. CONTINENTAL BREAKFAST OFFERED DAILY TO ALL GUESTS BETWEEN 600AM TO 900AM. CONFERENCE ROOM AVAILABLE UPON REQUEST. AMERICAN EXPRESS DINERS CLUB DISCOVER CARD MASTERCARD VISA