NO PROPERTY INFORMATION THIS KEYWORD: PROM **************************************************************** *** INDUSTRY RATES *** **************************************************************** -SOME INNPOINTS LOCATIONS ARE PLEASED TO OFFER DISCOUNTED RATES TO TRAVEL AGENTS. THIS WILL ALLOW YOU TO EXPERIENCE THE OUTSTANDING SERVICE AND FACILITIES OFFERED BY OUR PARTICIPATING PROPERTIES FIRST HAND. SINCE OUR PROPERTIES ARE INDEPENDANTLY OWNED AND OPERATED..DISCOUNTS MAY NOT BE AVAILABLE AT ALL LOCATIONS. THOSE THAT OFFER A TRAVEL INDUSTRY RATE WILL REQUIRE IDENTIFICATION IN ORDER TO QUALIFY FOR THE DISCOUNT. TRAVEL AGENT INDENTIFICATION OR IATA NUMBER IS REQUIRED AT CHECK-IN. -The Property meets U.S.Government Fire and Safety Standards -The Property complies with American Disabilities Act Guidelines Safety and Security Text - Sprinkler System Video Surveillance NO PROPERTY INFORMATION THIS KEYWORD: INDX **************************************************************** *** HELP *** **************************************************************** -ALL RATES..PROPERTY DESCRIPTIONS..AND AVAILABILITY INFORMATION IS ACESSIBLE THROUGH THE GDS..AND MOST IMPORTANTLY IS CURRENT. OUR CUSTOMER SERVICE DESK AGENTS RELY ON THIS INFORMATION AS MUCH AS YOU DO..SO WE REALIZE THE IMPORTANCE OF KEEPING IT UP TO DATE. BUSINESS HOURS - 24 HOURS/DAY..7 DAYS/WEEK CUSTOMER SERVICE HELP DESK - 800-401-2262 OR 505-247-2333 -OUR CUSTOMER SERVICE PERSONNEL ARE TRAINED IN A NUMBER OF AREAS FROM ACCESSING RATE AND AVAILABILITY INFORMATION TO UPDATING THE GDS DATABASE. -WE PROCESS REJECTED RESERVATION SEGMENTS..AS WELL AS PENDING RESERVATIONS THAT DISPLAY TO YOU ON A REQUEST STATUS. PLEASE BE PATIENT IN WAITING FOR A RESPONSE. IN SOME CASES..SUCH AS INTERNATIONAL BOOKINGS OR WHEN AVAILABILITY CANNOT BE IMMEDIATELY VERIFIED..IT CAN TAKE UP TO 24 HOURS FOR A RESPONSE IF YOU DO NOT RECEIVE A CHANGE IN SEGMENT STATUS WITHIN THIS TIME FRAME..PLEASE CONTACT OUR CUSTOMER SERVICE DESK. -OUR CUSTOMER SERVICE AND GDS HELP DESK IS HERE TO ASSIST YOU I YOU EXPERIENCE DIFFICULTIES IN ACCESSING INFORMATION..SELLING A ROOM TYPE..OR RECEIVING A CONFIRMATION. NO PROPERTY INFORMATION THIS KEYWORD: MEAL **************************************************************** *** GROUPS *** **************************************************************** -ALL BOOKINGS OVER 4 ROOMS FOR THE SAME GUEST AND/OR SAME DATES CONSTITUTES A GROUP. ALL GROUPS MUST CALL TO BOOK AND CONFIRM. INNPOINTS 1-800-401-2262 505-247-2333 505-247-8200 - FAX Family Plan Available - Children up to the age of 18 years stay free using existing bedding. CHAIN DID NOT DEFINE KEYWORD **************************************************************** *** CORPORATE TRAVELERS *** **************************************************************** -INNPOINTS PROPERTIES THAT OFFER A CORPORATE RATE WILL REQUIRE IDENTIFICATION IN ORDER TO QUALIFY FOR THE DISCOUNT. COMPANY IDENTIFICATION OR BUSINESS CARD IS REQUIRED AT CHECK-IN. **************************************************************** * BOOK * **************************************************************** -PLEASE BE CAUTIOUS WHEN BOOKING MULTIPLE BOOKINGS UNDER THE SAME NAME AND PNR. IT IS IMPORTANT THAT THE HOTEL DOES NOT MISTAKE MULTIPLE BOOKINGS FOR DUPLICATES. WHENEVER POSSIBLE PLEASE INCLUDE THE GUEST NAME ON EACH RESERVATION. -WHEN BOOKING MULTIPLE SEGMENTS AGENT **MUST** END TRANSACT AFTER EACH BOOKING. INNPOINTS WILL **NOT** BE RESPONSIBLE FOR OVERBOOKINGS ARISING FROM NOT FOLLOWING PROPER PROCEDURE. -ALL CUSTOMER SERVICE DISPUTES MUST BE FILED WITHIN 90 DAYS OF ARRIVAL DATE. BY NOT FOLLOWING THESE PROCEDURES GUEST ASSUMES RESPONSIBALITY FOR ALL CHARGES OUTSIDE OF 90 DAYS. -WE PROCESS REJECTED RESERVATION SEGMENTS..AS WELL AS PENDING RESERVATIONS THAT DISPLAY TO YOU ON A REQUEST STATUS. PLEASE BE PATIENT IN WAITING FOR A RESPONSE. IN SOME CASES..SUCH AS INTERNATIONAL BOOKINGS OR WHEN AVAILABILITY CANNOT BE IMMEDIATELY VERIFIED..IT CAN TAKE UP TO 24 HOURS FOR A RESPONSE IF YOU DO NOT RECEIVE A CHANGE IN SEGMENT STATUS WITHIN THIS TIME FRAME..PLEASE CONTACT OUR CUSTOMER SERVICE DESK. Property Offers Commission - Rate of Commission - 10 Percent On-Site Recreational Activities Text Game Room Located in a suburban area conveniently located off of Interstate 81 and the Pennsylvania Turnpike Exit 226. Nbr of Rooms - 195 Nbr of Floors - 2 AS1 - Max Occupancy - 4 People Guest room with one king bed, wireless internet, whirlpool tub, cable television and remote control. C1K - Max Occupancy - 2 People Standard room with 1 king bed, cable television, air conditioning, high speed wireless internet, private bathroom, and free local calls. General Room Amenities - Air Conditioning / Bath Tub / Bathroom Amenities / Cable/ Satellite TV C1Q - Max Occupancy - 2 People Standard room with 1 queen bed, cable television, air conditioning, high speed wireless internet, private bathroom, and free local calls. General Room Amenities - Air Conditioning / Bath Tub / Bathroom Amenities / Cable/ Satellite TV C2D - Max Occupancy - 2 People Standard room with 2 double beds, cable television, air conditioning, high speed wireless internet, private bathroom, and free local calls. General Room Amenities - Air Conditioning / Bath Tub / Bathroom Amenities / Cable/ Satellite TV H1K - Max Occupancy - 4 People First Floor Guest room with one bed, wireless internet, cable television and remote control. N1K - Max Occupancy - 4 People Non-Smoking Guest room with one bed, wireless internet, cable television and remote control. N2D - Max Occupancy - 4 People Non-Smoking Guest room with two beds, wireless internet, cable television and remote control. Please see guarantee policy 20Oct06 - 31Dec99 MON TUE WED THU FRI SAT SUN Guarantee Required for Late Arrival. Reservations Held Until 1600 Hours On Day Of Arrival, Local Hotel Time. Reservation is not guaranteed but will be held until 1600. If arrival is after 1600 reservation must be guaranteed by credit card. Please see guarantee policy Luxury Hotel Additional Property Description Text Full Service Hotel located conveniently near Interstate 81 and the Pennsylvania Turnpike. Affordable Lodging with free Wireless Internet in a Suburban Location. American Express - Master Card - Diners Club - Discover Card - Visa